Privacy Policy

1. Data Controller

The data controller for the processing of personal data on this website is:

LIZY Belgium SRL

Place Eugène Flagey 18, 1050 Ixelles, Belgium

Company number: BE0747.501.103 (RPM Bruxelles)

Email: privacy@lizy.be

2. Data We Collect

We may collect the following categories of personal data:

• Contact information (name, email, phone number, company name)
• Professional buyer account details
• Communication records (emails, support requests)
• Technical data (IP address, browser type, device information)
• Usage data (pages visited, interactions with the portal)

3. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds under the GDPR:

• Performance of a contract (buyer account management, vehicle transactions)
• Compliance with legal obligations (tax, accounting, regulatory requirements)
• Legitimate interests (fraud prevention, security, service improvement)
• Consent (marketing communications, optional features)

4. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. Account data is typically retained for the duration of the business relationship plus any statutory retention periods.

5. Your Rights

Under the GDPR, you have the following rights:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restriction of processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

To exercise any of these rights, please contact us at privacy@lizy.be.

6. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security assessments.

7. Third-Party Processors

We may engage trusted third-party service providers to process data on our behalf (e.g., hosting providers, analytics services, logistics partners). All processors are bound by data processing agreements that comply with GDPR requirements.

8. Cookies

This website may use cookies and similar technologies to enhance user experience, analyze traffic, and support essential functionality. You can manage cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any material changes will be communicated through the portal or by email. The updated policy will indicate the effective date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@lizy.be.